Privacy Policy
AllScope FM Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or contact us.
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Company name: AllScope FM Ltd
Registered in: England and Wales
Company number: 16918865
Registered office: Solihull Business Centre, 1711 High Street, Knowle, Solihull, West Midlands, B93 0LN
Email: admin@allscopefm.co.uk
Website: https://allscopefm.co.uk
2. What Personal Data We Collect
We may collect and process the following types of personal data:
Name
Company name
Email address
Telephone number
Address or service location (if provided)
Enquiry details submitted via contact forms or email
Technical data such as IP address, browser type, and device information
We do not collect special category personal data (such as health or biometric data).
3. How We Collect Your Data
We collect personal data when you:
Submit an enquiry through our website
Contact us by email or telephone
Request information about our services
Interact with our website (via cookies or analytics tools)
4. How We Use Your Data
We use your personal data to:
Respond to enquiries and requests
Provide information about our services
Deliver facilities management services
Manage client relationships
Improve our website and services
Comply with legal or regulatory obligations
We will only use your data where we have a lawful basis to do so.
5. Lawful Basis for Processing
Under UK GDPR, we process personal data based on one or more of the following lawful grounds:
Consent – where you have given clear permission
Contract – where processing is necessary to perform a contract
Legitimate interests – where processing is necessary for our business and does not override your rights
Legal obligation – where we are required to comply with the law
6. Cookies and Analytics
Our website uses cookies to enhance user experience and analyse website performance.
Cookies may collect information such as:
Pages visited
Time spent on the site
Device and browser information
You can control or disable cookies through your browser settings. For more information, please see our Cookie Policy.
7. Data Sharing
We do not sell, rent, or trade your personal data.
We may share your data with trusted third parties only where necessary, such as:
Website hosting and IT service providers
Analytics providers (e.g. Google Analytics)
Professional advisers (legal or accounting)
All third parties are required to handle your data securely and in compliance with data protection laws.
8. Data Storage and Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
Personal data is only retained for as long as necessary for the purposes outlined in this policy or to meet legal requirements.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time
To exercise any of these rights, please contact us using the details above.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be shown at the top.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Email: admin@allscopefm.co.uk
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):